Legal

Privacy policy

Which details I get from you, what I do with them, who I bring in along the way and how long I keep them. In plain language, because a privacy policy nobody can get through is not much use to anyone.

Who I am and where to reach me is in the imprint. If something here is wrong, or you want to know what I hold about you, email info@sophiaeerden.com.

Responsible

Who does this

Controller
Sophia Eerden, trading as Sophia Eerden Wedding Photography
Address
Viller Dorfstraße
6080 Innsbruck, Austria
Phone
WhatsApp and Signal work too
Data protection officer
None
A one-person business of this size is not required to appoint one, so you email me directly.

Nothing gets passed on

Your details do not go to advertisers, data brokers or anyone else looking to make money from them. Not ever.

Photos only with consent

A photo of you goes on my site or Instagram only once you have said yes. You can withdraw that yes whenever you like.

As little as possible

I ask for what I need to photograph your day and send an invoice. Nothing beyond that.

You can ask for all of it

Want to know what I hold about you, or want it deleted? One email is enough, see your rights.

What and why

What I process

Per type of detail: what I use it for, which ground under article 6 of the GDPR allows it, and how long it stays.

The contact form

Everything you fill in reaches me as an email. The form asks for nothing I do not need in order to come back to you with an honest proposal.

Details
First name, surname, your partner's name, email address, phone number if you enter one, the date and the scale of your day, the location, your message, how you found me and which language you would like a reply in.
Ground
Performance of a contract and the steps leading up to it, article 6(1)(b).
How long
If it comes to nothing, I delete the enquiry after two years. If you book, it moves into your file.

Email, WhatsApp and Signal

Most contact runs over email. Some couples would rather message, and photos of locations often arrive that way.

Details
Your email address or phone number and whatever you send me.
Ground
Performance of the contract, article 6(1)(b). If the conversation goes nowhere, it is my legitimate interest simply to be able to reply, article 6(1)(f).
How long
Correspondence belonging to a booking seven years, the rest two years. Rather not use WhatsApp? Email or Signal works any time.

The booking itself

Once you book I need more: where we are going, at what time, who is there and what happens on the day.

Details
Names, address, phone number, email address, the date, the locations, the running order and whatever else you send me, such as the names of your witnesses or your planner.
Ground
Performance of the contract, article 6(1)(b).
How long
The contract and the correspondence that belongs to it, seven years, because Austrian tax law requires it, section 132 BAO.

Invoices and bookkeeping

To send an invoice I need a few details from you, and the tax authority sets how long those have to stay on file afterwards.

Details
Name, address, invoice amount, payment date and the account the payment comes from.
Ground
Legal obligation, article 6(1)(c), together with section 132 BAO and the Austrian VAT rules.
How long
Seven years. That period is not mine to shorten, not even on request.

The photos and video themselves

What do I do with the photos and video I take at your wedding?

Details
Images and sound of you and of the people who are there.
Ground
For you: the contract, article 6(1)(b). For guests: my legitimate interest and yours in having the day recorded, article 6(1)(f).
How long
I delete the unedited files a year after delivery. I keep the edited files for five years, so I can still help you if something happens to your own copy. The online gallery stays open for four months and then closes: I need that storage for the galleries that follow. So download your files in good time.

Photos on my site and Instagram

This is the one thing I genuinely ask permission for, and I always ask before I publish any photos.

Details
The photos you appear in, sometimes with your first names and the location alongside.
Ground
Your explicit consent, article 6(1)(a).
How long
For as long as your consent stands. Withdraw it and I take the images down. What has already been printed or shared by others I cannot pull back, and that is the honest answer.
The photos

Your face is yours

The copyright in the photos is mine, which is in the imprint. But whoever appears in them decides whether an image gets published anywhere, and that is you.

Those two things do not clash, they sit side by side. In practice it means I simply ask.

I always ask first

Nothing goes online without you knowing. No hidden tick box in the small print, but a question you can say no to. A no changes nothing about what you receive.

You may change your mind

A year from now you would rather they came down? Send me a message and I take the photos off my site and off Instagram. You do not owe me a reason.

Guests who would rather not

If someone says during the day that they would rather not be photographed, then it does not happen. If someone only notices later in the gallery, I take that photo out. An email to me is enough.

Who I bring in

The services behind my work

I do everything myself, but not everything on my own computer. These are the services that see your details along the way, and what for.

Service
What for
Where and safeguard
Webflow
The website and the contact form.
United States
Standard contractual clauses of the European Commission
GoDaddy
Registration of the domain.
United States
Standard contractual clauses
Proton
My mailbox and the video calls over Proton Meet.
Switzerland
Adequacy decision of the European Commission
Make
Passes an incoming form on to the right follow-up email.
Czechia
Within the EU
Brevo
Sends the automatic email with the pricing guide.
France
Within the EU
Pixieset
Your online gallery and the download of the files.
Canada
Adequacy decision of the European Commission
Backblaze
Encrypted backup of the photos.
United States, US West region
Standard contractual clauses
WhatsApp
Messages and photos you send me.
Ireland, part of Meta
Transfer to the US under the EU-US Data Privacy Framework
Google Analytics
Visitor statistics, only after your consent.
Ireland
Transfer to the US under the EU-US Data Privacy Framework
Jiggy Albums
Prints your album and ships it straight to you, only if you order one. Receives your name and delivery address for that.
The Netherlands
Within the EU

Software that runs on my own computer is deliberately not on this list: Lightroom, Photoshop, Aftershoot, DaVinci Resolve and AlbumStomp handle your images locally and send them nowhere. The original files sit on an external drive at my home, with the Backblaze backup as a second copy. For the services above that sit outside the European Union, either an adequacy decision of the European Commission or its standard contractual clauses apply, and I make no decisions about you on the basis of automated analysis.

Cookies

What this site keeps track of

Necessary cookies

Webflow, which this site runs on, sets a few small files needed to show the page and to make the form work. Those need no consent and there is no profile behind them.

Server logs

The server briefly records which IP address requested which page, with which browser and when. That is needed to keep the site running and secure, article 6(1)(f), and those logs are cleared automatically.

Google Analytics

I use Google Analytics to see which pages get read. It only loads after you have clicked accept in the cookie notice. Click refuse and nothing happens, and the site works exactly the same. Changed your mind? Clear this site's data in your browser and the notice comes back.

Your rights

What you can ask of me

Email info@sophiaeerden.com and I will pick your request up.

Access

Ask which details I hold about you and what I do with them.

Rectification

Have something corrected that is not right.

Erasure

Have your details deleted, apart from what I am legally required to keep.

Restriction

Have the use put on hold while something is being sorted out.

Portability

Receive your details in a common file format.

Objection

Object to processing based on legitimate interest.

Withdraw consent

Take back your yes for the photos, whenever you like.

Complaint

If we cannot resolve it between us, you can complain to the Austrian Data Protection Authority, the Datenschutzbehörde, dsb.gv.at.

Something not right?

Is something unclear, or missing? Email me directly at info@sophiaeerden.com and I will put it right.

Design and development: Sophia Eerden
Last updated: August 2026
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